Terms of service

These Terms of Service govern your use of sassycomforts.com and purchases made from Sassy Comforts.

By accessing our website or purchasing a product from us, you agree to these Terms of Service.

1. Products and Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, quantities, prices, and other information displayed on our website are accurate.

Product packaging, colours, appearance, or other details may vary slightly from the images shown online.

Always read the product label and directions before use.

2. Health and Wellness Information

Information provided on this website is for general informational purposes only and is not intended to replace advice from a qualified healthcare professional.

Our products are not intended to diagnose, treat, cure, or prevent disease unless specifically authorized and stated in accordance with applicable Canadian law.

Customers should consult a healthcare professional before using supplements if they are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a product is appropriate for them.

3. Orders

We reserve the right to accept, refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

Incorrect pricing or product information
Suspected fraud or unauthorized transactions
Inventory shortages
Shipping restrictions
Errors in an order

If we cancel an order after payment has been processed, the applicable amount will be refunded.

4. Pricing and Payment

Prices displayed on our website are shown in the currency indicated at checkout.

Applicable taxes, shipping charges, and other fees will be displayed before you complete your purchase.

Customers are responsible for providing accurate billing, shipping, and payment information.

5. Shipping and Delivery

Delivery estimates are provided for convenience and are not guaranteed unless expressly stated.

Shipping times may be affected by carrier delays, weather, holidays, customs, address errors, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Returns, refunds, damaged products, and order cancellations are governed by our Return & Refund Policy.

Nothing in these Terms limits any rights available to consumers under applicable Canadian or Quebec consumer protection laws.

7. Intellectual Property

All content appearing on this website, including our brand name, logos, graphics, photographs, product descriptions, website design, and other original materials, belongs to Sassy Comforts or is used with permission.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

8. Website Use

You agree not to use this website for unlawful, fraudulent, abusive, or harmful purposes.

You must not attempt to interfere with the operation or security of the website.

9. Third-Party Services

Our store may use services provided by Shopify, payment processors, shipping companies, analytics providers, and other third parties.

Your use of certain third-party services may also be subject to their own terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, Sassy Comforts will not be responsible for indirect or consequential losses resulting from the use of this website or our products.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

11. Privacy

Personal information collected through our website is handled according to our Privacy Policy and applicable privacy laws.

12. Changes to These Terms

We may update these Terms of Service from time to time.

The version posted on this website at the time of your purchase will apply to that transaction, subject to applicable law.

13. Contact

Questions about these Terms of Service can be submitted through the contact information provided on sassycomforts.com.

Sassy Comforts
sassycomforts.com